The UNIVERGE SV8100 IP Communication Server is the ideal telephone system for small-to-medium size businesses that wish to compete and grow their business over time. It is part of our SV8000 series which starts with the 8100 and scales up to the enterprise-ready 8500.

The SV8100 provides converged communications – data, multimedia and voice – over one network. There is no need to run two sets of cables for voice and data; one cable can do it all. Additionally, up to sixteen sites can be seamlessly linked together to share resources and features.

This robust, feature-rich solution has the highest quality voice and reliability in the market and is completely scalable to meet an SMB's communication needs now and in the future.

At a glance:

  • suitable for small to medium-sized businesses
  • typical usage: up to 100 handsets but can support up to 512
  • voicemail and automatic call features built in
  • embedded applications easily accessed through simple licence activation
  • full IP capability
  • scalable architecture to meet the needs of SMBs or satellite offices
  • full IP capability with migration path to support both traditional telephony and pure IP environments.
  • rack stackable chassis supports server functions, media gateways and media converters through a single unit.

Increase productivity

  • a rich suite of advanced applications improves efficiency and business processes using voice, email, instant messag ing, SMS, IP telephony, voicemail and video-conferencing
  • mobility enables flexible working practices and allows users to work smarter
  • collaboration tools enable your employees to be more productive and more responsive to customers' enquiries

Reduce operating costs

  • converged communications — data, multimedia and voice — over one network, mean just one set of wiring costs and only one network to manage.
  • the SV800 series' peripheral devices eliminate the need for local network management staff and reduces the total cost of network ownership
  • power consumption can be less than many conventional enterprise communication platforms or PBX systems thanks to the SV8000 series' state-of-the-art design.

Manage growth

  • scalable, open architecture, capable of supporting businesses requiring only a small number of lines as well as for larger corporations that need thousands of lines
  • can network with many existing NEC and third party systems, so IP technology can be introduced gradually to protect existing investments
  • designed to be future proof. It uses a state-of-the art open interface so new services and applications can be easily integrated as technology advances.

Improve business continuity

  • ideal for mission critical situations such as defence, government and 24hr services
  • advanced fault diagnosis, power failure backup, remote telephony survivability and numerous other fail-over capabilities all ensure the best availability and operational continuity in the industry
  • minimal downtime means your people and information is accessible when needed.


The SV8100 functions alone or in a network and can expand to meet all of your business communication needs, including mission-critical data applications.

VoIP and traditional voice support

This system enables you to deploy a pure IP solution or any combination of IP and traditional circuit-switched technology. Customise the best communications solution for your business.

Enhanced centralised management

The SV8100 offers centralised management of your phones, data systems and platforms. Moving phones within your organisation, adding new phones and changing your SV8100 phones configuration is quick and easy. Simply plug your phone in wherever it's needed and it's ready to go.

Investment protection

Protect your technology investment while providing a migration path to pure IP. The SV8100 has the flexibility to support your existing traditional circuit-switched technology and can be fully utilised to run in a pure IP environment.

Productivity enhancement

The SV8100 delivers a full suite of advanced applications and a high-powered feature to help businesses run smoothly. Workers can easily manage their calls from their computer utilising intuitive software applications. The SV8100's mobility features allow your customers to contact your employees even when they are away from their desks.

Advanced in-built applications

Any SMB can benefit from the advanced inbuilt applications that are supported by the SV8100.

  • SV8000 series ACD provides automatic call distribution for your customer contact needs.
  • SV8000 series InMail provides comprehensive voicemail.

These applications can be embedded into the SV8100, enhancing customer service and improving employee productivity for businesses with five or five hundred employees.

Product portfolio

A wide range of tools and products can be utilised with the SV8100 system They include:

  • PC Attendant significantly improves call management by enabling users to place a complete attendant console on a PC.
  • PC Assistant Gives users the ability to manage and operate desktop phones from their PCs.
  • Softphone provides convenient, cost-effective mobility.

Further Information

PDF file NEC Univerge 8100 - System Specs [PDF approx. 934 kb]

PDF file NEC Unified Business Communications [PDF approx. 797 kb]

PDF file NEC UNIVERGE Desktop IP Terminals [PDF approx. 1.05 Mb]